Help & support

📡 Data not syncing?

Sync requires Google Sign-In and internet.

1. Check the offline indicator on Home.
2. Open Home and tap Sync now in the sync status area.
3. If you see failed uploads, tap retry on failed write badges.
4. Sign out and sign in again if permission errors persist.

🔔 Reminders not appearing?

Reminders use local notifications (WorkManager).

1. On Android 13+, allow Notifications for Tractor Pro in system Settings.
2. Enable Set Payment Reminder when saving a session and pick today or a future date.
3. Disable battery restrictions for Tractor Pro if reminders are delayed.

📤 Export CSV

1. Go to Settings → Export all sessions (CSV).
2. Choose WhatsApp, Gmail, or Files from the share sheet.
3. No storage permission is required — export uses app-private cache.

🔐 Sign out vs delete account

Sign out clears this phone’s session cache and removes your push token. Cloud data stays in Firestore.

Full deletion of cloud data: email support@tractorpro.app from your Google account email. See Privacy Policy.

📺 Ads & premium implements

1. Consent for personalized ads is managed via Google UMP on first launch.
2. Banner ads appear on main screens; a short ad may show after saving a session.
3. Four directory templates need a rewarded video to unlock for that app session.

🌐 Language change

1. Settings → Language → English, Hindi, or Gujarati.
2. The app restarts to apply translations.